TLC HealthCare

Services Offered

Initial Set-Up

A QI nurse consultant familiar with your type of facility will visit and introduce your staff to our process. The consultant will assist you in form and report selection and will be able to provide individual counseling/education in areas of concern. A clinical consultant will be available during regular business hours for any questions.

Other Services


Quality Assurance (QA) and Quality Improvement (QI)

Quality Assurance is the process of consistent data collection and analysis to demonstrate trends and assist the client in identifying projects to improve outcomes for their patients.

Quality Improvement directs the corrective actions of your team to decrease risk and increase satisfaction for your patients. Now you can measure your successes.

The focus of QA/QI is on the following areas:

  • Pressure Ulcers
  • Nutrition at Risk
  • Pain
  • Falls and Incidents
  • Injury Prevention Devices
  • Infection Control
  • Quality Indicators
  • Quality Measures
  • Medication Administration
  • Admissions / Discharges
  • Resident Issues and Information
  • Environmental Safety

Our comprehensive, integrated program will increase the effectiveness and efficiency of your existing day-to-day operation.

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Risk Management, Data Analysis and Report Generation

Risk Management

We educate facilities on how to identify and utilize internal data to improve outcomes related to key areas of risk management. Some of these would include:

Data Analysis

Our proprietary software package is used to organize submitted data into formats that are easily interpretable by department managers and employees. Long-term trends are identified for analysis.

Report Generation

Our software generates clinically-oriented reports, created by interpreting algorithms and clinical practice guidelines (CPGs) published by national organizations. We work with each individual facility to create a packet of reports which is used for data collection and addressing key areas of interest. We currently have catalogued over 300 reports covering all aspects of medical care in your facility.

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Reengineering Processes of Care and Education

Reengineering Processes of Care

We assist facilities in evaluating how they operate and assist them to:

Education

We educate your staff on the methods of:

We can provide inservices in any area of adult and geriatric care in your facility. Periodic email newsletters will provide references to educational opportunities on-line and at conferences.

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